For your convenience, we’ve compiled the answers to some of the most frequently asked questions we hear.
Q: Consultations?
A: Consultations are complimentary. Educating yourself about treatments is important. All clients new to a procedure benefit from an initial consultation designed to review treatment options that suit your skin and your preferences. You will receive information related to these treatments and we encourage you to ask questions.
Q: Arrival?
A: Arrive approximately 15 minutes before your appointment. This will give you time to settle in and complete any necessary forms. Our clients enjoy prompt appointments, so treatments begin and end on time.
Q: Clothing?
A: Depending on the type of service, there may not be a need to disrobe. Our professional staff respects your privacy and wants you to feel comfortable.
Q: Physical Concerns?
A: Concerns relating to pregnancy, impaired mobility, allergies, recent surgeries or medical conditions should be discussed with our physician or providers prior to your visit.
Q: Shhh...
A: We respectfully request cell phones to be turned off. It is for your peace of mind as well as those around you.
Q: Appointment and Cancellation
A: Please book appointments, one to two weeks in advance when possible. We require a 24-hour notice for date change or cancellation. A $25 fee will be charged if you cancel after this time period.
Q: Retail Products
A: All sales on cosmetics are final. Unopened skin care products may be returned with a receipt for store credit within 30 days.
Q: Financing?
A: Financing is available to those who qualify.
Click here
to see our financing options.
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